Viewpoint Identifies Data Breach Incident

PRESCOTT (June 15, 2018) – Viewpoint Dual Recovery Center, an extended treatment program for individuals with co-occurring mental illness and substance abuse, has identified a data breach incident. Viewpoint has notified the Department of Health and Human Services and any Viewpoint clients or insured parties whose electronic information may have been compromised.

On April 16, 2018, Viewpoint discovered that certain information was stored on its webserver beginning in 2014 in a directory that could be accessed without a password. Although the demographic information in this directory was limited, it did contain insurance claim information such as names, addresses, dates of birth, phone numbers, Social Security numbers, and insurance information. No client health or personal financial information was included in or accessed through this directory.

Viewpoint immediately resolved the security concern that same day, placing the information within a secure electronic location and confirming that this information is no longer accessible without proper credentials. Based on Viewpoint’s forensic and security review, and the technical know-how required to access the information, Viewpoint does not believe that the information has been accessed or misused.

Letters have been mailed to clients and/or insured parties whose information may have been viewed. Viewpoint has offered credit monitoring for affected individuals, and encouraged these individuals to take preventive measures to help prevent and detect any unauthorized use of personal information, and to remain vigilant by reviewing insurance and payment card statements for any unauthorized activity.

Viewpoint is deeply committed to protecting its clients, and regrets any inconvenience caused by this incident. Additional questions can be directed to Viewpoint’s Executive Director, Amy Fackrell, at (928) 778-5907.